Vehicle Damage Assessments

We offer our clients a professional, cost-effective, detailed examination of the damaged vehicle, inspected by our fully qualified engineers using the most up to date systems available.

Our engineers will conduct a detailed examination of the damage to the vehicle, they will also as standard make note of all other damages and information not related to the current incident.

We receive our clients instructions via our online system, which will immediately inform our client of their reference number, this gives our clients the reassurance that their instructions have been received and are being attended to, we are also able to receive client instructions via email or fax.

We endeavor to examine all vehicles within 24-48 hours of instruction.

Our compiled reports include these main sections:

  • Claim Details
  • Insured/Third Party Details
  • Vehicle Details
  • Excesses
  • Repairer Details
  • Condition Report
  • Damage Report
  • Damage Diagrams Including Direction of Impact and area
  • Damage Calculations including market valuation
  • Colour Photographs
  • Estimated cost of repair

The damage report is submitted to our client within 24 hours of inspection.

In the event of supplementary damages or parts being found to be necessary as part of the repair Professional Claim Service Solutions will do a final costing of the repair to ensure that the correct amount is paid to the repairer.

All our reports are in PDF format and can be sent by electronic transfer into your own management system, by email, ftp, post, or can be downloaded from our website.Other formats are available upon request.